The acute competition in telecom industry evolved customer retention as the biggest challenge. In this era of rapid technology changes and harsh market conditions, the telecom software provider must dig into depth and acquire high quality and minimal cost solution which meets the customer budget constraints. Under such fast moving conditions, solution provides badly felts the needs of a partner who can help them in risk management, cost optimization and time-to-market for development, upgrade also support in the maintenance of key software products. AMS offers our software solution provider with following capabilities:
Providing critical mass of resources
Providing solid project management team
Additional value added capability
Providing technology capabilities
Adherence to quality standard
Support and maintenance are the key processes in any telecom industry. AMS folds its sleeves to provide with quality support and maintenance to its elite customers:
Integrated Product Lifecycle Management: AMS leverages its product engineering capabilities to end client to cover the various aspects of product lifecycle. Defining architecture to design specification and product implementation to maintenance, our professionals proves their capability with fine to touch quality standard.
Integrated Product Implementation Services: AMS enables our elite customer to focus on product conceptualization and marketing while AMS ensures the proper implementation, customization and service of the product, enriching both to achieve the competitive edge.
Integrated Product Support Services: AMS offers 2 nd level of support services to product vendors. Monitor systems, network capacity issues, diagnosing problem and coming up with justification of work, our engineers are committed to provide the top level support service by maintaining the level of customer responsiveness.
